Replacing the seal with a new one without finding the cause of the failure often leads to the next failure. Root cause analysis turns each incident into data to improve long-term reliability, rather than just fixing the symptoms.
Before disassembling, take photos and record the state of leakage, temperature, vibration, and operating parameters. Do not clean the seal and gasket faces, as the marks on them are evidence.
Ask operators about recent changes: flow rate, pressure, temperature, change of medium, sudden start or stop, previous maintenance. Many failures are related to operation outside the pump's design range.
Operation outside the design range, incorrect installation, unsuitable material selection, poor auxiliary system operation, vibration due to bearing or alignment, and hang-up when moving parts cannot compensate for displacement.
Compare marks with operating data, review pump and auxiliary system parameters. If still unsure, samples can be sent to the manufacturer for in-depth analysis.
Record the results of each analysis to build internal knowledge. Contact SNS-VN if analysis support is needed.
Compiled from common mechanical seal maintenance practices.